Zero Tolerance Policy on Harassment & Antisocial Behaviour
At 1313 Estates Ltd and The Crown and Sceptre, we are committed to providing a safe, welcoming, and respectful environment for everyone, whether you're a guest, performer, staff member, or supplier.
We operate a zero-tolerance policy towards:
Harassment, including verbal, physical, sexual, or discriminatory behaviour
Bullying, intimidation, or any conduct that undermines individual dignity
Racism, sexism, homophobia, transphobia, or any form of prejudice
Antisocial behaviour, including aggressive language, disorderly conduct, or intentional disruption of other guests’ enjoyment
We reserve the right to refuse service, remove individuals from the premises, or involve local authorities where behaviour violates this policy or puts others at risk.
Our Commitments
All staff are trained to handle incidents discreetly, fairly, and swiftly
All reports of inappropriate behaviour will be taken seriously and handled confidentially
Support will be provided to anyone affected by inappropriate conduct on our premises
Reporting an Issue
If you experience or witness any behaviour that concerns you, please speak to a member of staff immediately or email us confidentially at:
info@crownandsceptre.uk
We thank all our guests and partners for helping us maintain a kind, inclusive, and safe environment for all.